House Managers Update

 Peter Mellor

Peter Mellors, Brigg Court, Chantry Gardens House Manager

 Mstone

T: Peter Mellors +44 (0)1723 516062
E: BriggCourt.HouseManager@mccarthyandstone.co.uk
W: mccarthystone.co.uk
  

 

 

Dear Homeowner,                 1st August 2022

A few things happening early August:

Thursday 4 August. All Homeowners Fire evacuation exercise. 

Monday 1st August - PRICE INCREASE FOR TEA AND COFFEE
All homeowners are welcome to use the lounge and kitchen areas.
Tea and coffee can be purchased for 30p (posh coffee 50p).

This money is used to buy further supplies of tea/coffee and milk, there is a dish to put your money in.

Biscuits are donated by homeowners therefore if you regularly eat the biscuits please donate some biscuits to replenish supplies.

They are not purchased with the drinks money.

Tuesday 2nd August - Window cleaning (every two months)

Apartment owners need to ensure windows are closed and if necessary let the contractors have access to clean French windows.

Bungalows please allow access to rear of property and close windows.

CONGRATULATIONS to Peter Mellors, our House Manager.
He has survived his first four months and Lorraine put on a little buffet for residents and presented him with a well earned box of chocolates on 14 July. Its been a very steep learning curve because Peter is new to McCarthy Stone. Peter is our third manager and followed William, who, most of us thought was wonderful. However, William did carry out a number of duties he was not supposed to do and that creates problems for the next incoming manager. Chantry Gardens and Brigg Court is Independent Retirement Living which means you should be capable of looking after yourself. 

 

 

McCarthy Stone do not provide healthcare at this site.

We have covered quite a number of issues which relate to rules of house over the past few months. Being a retirement site there are house rules and these should be respected in order that no little grumbles start up.

You all signed a TP1 document agreeing to the McCarthy Stone conditions and there is further information in the Black Hand Book.

It is a no smoking site.

Please advise your visitors they must go off site to light up.

SALES EVENT Thursday 21 July – The sales event with Fizz and Strawberries was well attended. Daniel is now down to the last few apartments to sell. Lorraine said that contractors will be on site in the near future to convert the office to an apartment and apologised for any inconvenience.

Pesky Herring Gull says he enjoys watching the hawk and everyone untangling it but you can’t get rid of me because I am protected by the Wildlife and Countryside Act 1981.

You will incur a heavy penalty if you try. If you have bird feeders I can shake them to get some treats but haven’t been able to snatch any fish and chips or cakes here yet. We all look forward to a happy summer, what a lovely place we live in.

Very pleased we have all survived the heatwave and enjoy the ‘gentle’ Filey breeze.

 

 Dear Homeowner,                 1st July

 

Dear All

Hope the summer continues to go well in Filey and that you saw some of the National Armed Forces weekend in Scarborough?

Please note:

Car Parking for Chantry Gardens and Brigg Court

You are allocated one space only. Please ask your visitors to respect homeowners spaces and not to park in them. The various spaces around the bungalows should not be used as a full time second car park space either, they are for visitors.

Private Hire of the Communal Lounge

Private hire of the lounge is by exception and not for regular hire. The lounge primarily forms part of the home of those who live in Brigg Court. The only private hires are primarily for birthday parties and, dare I say, Wakes to celebrate the life of someone who has sadly passed away. We charge a nominal £50 but this is revoked if the person booking the lounge invites the homeowners of Brigg Court. It will not be hired out over the Christmas/New Year period for any private hires. 

 

 Signage

Some additional signage for the development, particularly Chantry Gardens will be provided in due course.

House Manager

Thank you for your supportive comments about Pete. He has gone above and beyond in respect of some recent out of hours call outs. Well done Pete and keep up the great work.

Happy Holidays

With the summer holidays almost here, I’ll wish you all a lovely time and I’ll next write in the September newsletter as I’m away towards the end of July and then I have the delight of doing Jury Service (they caught up with me!).

 

Tony G Hodge

Regards            
Tony G Hodge

Area Manager - Lincolnshire, East Riding of Yorkshire and North Yorkshire
07795 358034

 

 

  Dear Homeowner,                 1st June

AREA MANAGER VIEWPOINT

Dear All,

I’ve just returned from holiday in Cyprus and I’ve brought the Cypriot weather back with me to England so long may it last!

Not too much from me this month:

Lights Out!
Delighted to hear that we no longer have ‘Blackpool Illuminations’ all night at Filey now the light timers have been adjusted.   We will do all we can to save on energy costs.

Window Cleaning
Just to advise that this takes place every other month and is covered by the service charge.   In respect of Chantry Gardens, if you wish to have your bungalow windows cleaned more regularly you can make private arrangements for this at your own expense, unless you all wish to have your windows cleaned (say monthly?) in which case we can arrange a contract amendment but there would be an increase to the service charge if you wanted to proceed on this basis.

Gardens
Good to hear that Gary (new gardener) has made an excellent start and that the grounds are looking good.   So good in fact in that we could enter them in the ‘Best Kept Gardens Competition 2022’ which the TFGT (The Forever Green Team) with Pete in the office.   I think this is an excellent idea and it would be wonderful if the Brigg Court/Chantry Gardens won.

 

 

Jubilee
I hope you have a lovely extended Bank Holiday to celebrate the 70 years of our Queen’s service and dedication to our country and I look forward to hearing about your activities and seeing some photos.   I hope the Cypriot weather hangs on a bit longer in North Yorkshire for it too!

Gardens
Good to hear that Gary (new gardener) has made an excellent start and that the grounds are looking good.   So good in fact in that we could enter them in the ‘Best Kept Gardens Competition 2022’ which the TFGT (The Forever Green Team) with Pete in the office.   I think this is an excellent idea and it would be wonderful if the Brigg Court/Chantry Gardens won.

Jubilee
I hope you have a lovely extended Bank Holiday to celebrate the 70 years of our Queen’s service and dedication to our country and I look forward to hearing about your activities and seeing some photos.   I hope the Cypriot weather hangs on a bit longer in North Yorkshire for it too!

Tony G Hodge

Best Wishes,
Tony

Area Manager - Lincolnshire, East Riding of Yorkshire and North Yorkshire
07795 358034

 

 

Dear Homeowner,                 1st May

News from Tony (Area Manager)

Hope you’ve been enjoying the recent fine weather and no doubt the tourists have started to arrive? Can I please request you to note the following, in no particular order of importance:

House Manager - Thank you for making Pete so welcome as your new House Manager. Pete is really enjoying his new position and is settling in well. Can I please ask you to be patient whilst Pete is learning the ‘ropes’. Please remember that William had worked for McCarthy Stone for 5 years in 3 different developments. There is a steep learning curve and it takes a while. I also need to remind you that the role of House Manager does not include an element for providing care. Brigg Court is independent retirement living as is Chantry Gardens.

Pets - Due to an oversight, those of you who own pets will probably not be aware of the McCarthy Stone Pet Policy. We will make this available to you as those of you with pets need to sign acceptance of the terms of having one. Basic rules are that pets are to be well behaved, not cause a nuisance to other homeowners and any fouling is not allowed on the development in any location apart from the rear gardens of the bungalows. Pets are not to be exercised in the grounds. We will arrange for the pet policy to be issued to those of you with pets. Thanks for your understanding especially as one persons pleasure can be another’s annoyance.

 

 

 

Seagulls/Feeding Birds - Filey, like Scarborough up the coast, has a big problem with birds and particularly seagulls. I would actively encourage you not to feed the birds. I have seen some bird feeders recently and these only encourage the birds and it’s already resulting in bird droppings (and worse) around the development. Please do not feed them.

Lighting - In the very near future we will have the external lights (which are on all through the night) adjusted so they go off at 11pm. With ever increasing energy costs, we can at least do our bit to save money and stop lighting up the whole of Filey!

Car Parking - Please keep pavements clear at all times for wheelchair access and please avoid parking on the main access route.

Washing - Finally, as per Section 11 of the Seventh Schedule of the Brigg Court lease can I please ask you not to hang out washing to dry on patios or balconies. The wording of the lease is as follows: “Not to permit any laundry to be hung or exposed from the premises ………………..” For bungalow owners Schedule 3 of Panel 13 para 5.1 only rotary clothes lines will be allowed.

 

Tony G Hodge

Regards            
Tony G Hodge

Area Manager - Lincolnshire, East Riding of Yorkshire and North Yorkshire
07795 358034

 

Dear Homeowner,                 1st April

It was good to see so many of you in the communal lounge at Brigg Court on the
23rd March. Thanks for coming along and meeting with Peter, the new House Manager. As
mentioned at the ‘Meet and Greet’,
I will be back with Christine on the 5th April to meet up with the

Lorraine O’Neill (Customer Services Manager) and Gemma Tuft (Area Sales Manager) for some
additional training for Peter before
‘A Bit of A Do’ at 1pm in the lounge again (and perhaps spilling

outside if it’s a lovely day). We will have some food and drinks available and Lorraine, Gemma and
myself will conduct a Q&A session to answer your questions and any concerns. Lorraine has said that she can answer questions on heating and Vent-Axia but she will also arrange for a separate
homeowners meeting with company representatives in due course.

 

 

 We will also walk the estate on
the 5th April to agree the extra signage requested and we will look at all the external lighting and the
corridor lighting in Brigg Court which is proving temperamental in one area. Please come along and
meet us and let’s have a really good afternoon.
I’d also like to thank you for giving William such a good send off as House Manager. I met William
for dinner in Scarborough last week and it was good to catch up and send him on his way. I’m very
confident that Peter will soon settle into his new role and I’m sure you’ll all join me in wishing him well as your new House Manager.

Tony G Hodge

Regards            
Tony G Hodge

Area Manager - Lincolnshire, East Riding of Yorkshire and North Yorkshire
07795 358034

                          

 

 

 

 Dear Homeowner,                 1st March

 Following the announcement of my retirement at the Budget meeting I just want to thank you all for the wonderful support and help I have received in my 9 Months as House Manager.  Brigg Court & Chantry Gardens is a superb development
for many reasons; It is beautifully situated in a wonderful part of the country, and it has a thriving, caring community.  Each McCarthy Stone site has its own character and Brigg Court & Chantry Gardens is no exception. I know many Homeowners have been enjoying the beautiful seasonal sea view, together with regular fresh walks in the gentle spring breeze!

I have thoroughly enjoyed my time here.  A House Manager is an interesting job and I learn something new every day. From heaters to washers, boilers to bathroom mirrors – there’s always something new that requires my thinking cap.  I want to thank you all for your unstinting patience and understanding, we aim always to put things right promptly, even though the pandemic has made our response at times slower than we would like.

It has not been an easy decision as you have all made me very welcome, but for personal reasons it feels the right time to retire and pass the baton to a new House Manager.  The selection processes is already well under way and so hopefully it will not be long before you have a new incumbent and I know that with your continued support the new House Manager will quickly feel at home.

All the very best and thank you for an excellent nine months. I expect to see you on one of my frequent visits to Filey for walks and games of tennis. Goodbye for now.

 

Regards

 sig

 William

 

Note about Pancake Day event.
The House Manager is organising a pancake day afternoon tea in the communal lounge 12.30 – 2.30pm on Tuesday 1st March. If you would like to attend, please sign up on the poster in the buggy room by

Monday 28th February. The cost is £2 and you get scotch pancakes with all the trimmings and tea / coffee.

 

Chantry Gardens Window Cleaners

On occasions it has been mentioned to me that the window cleaners are quite expensive and that some Homeowners would rather do the windows in their bungalows themselves.
The current contract means that the outside windows are cleaned every other month at a cost per bungalow of £6 plus VAT.  This is reasonable and works out at £860 for the whole of Chantry gardens for the year.

This is below the budget of £1483 and the difference is returned to homeowners once the accounts are finalised at the end of the financial year.
 
Looking forward, any change would have to be discussed in a meeting and then agreed by a ballot. It is not a straight majority ballot - McCarthy Stone following the voting rules as set down by the Landlord Association.  
They are quite clever and are designed to maintain the status quo, but allow change where the majority clearly want it.
 
A majority of 66% is required to pass the motion, over 50% of homeowners need to vote and less than 25% against.

All these requirements need to be met. This method ensures any change carries the weight of support needed to avoid dispute (and would have made Brexit difficult!). This means that if 5 or more households wanted to keep the current window cleaning arrangement (25%) then it would remain.

 

 

 

 

 

 

 Dear Homeowner,            1st January

McCarthy Stone Pet Policy

Something you will probably be aware of is that McCarthy Stone Developments have a Pet Policy. If you are thinking of getting a Pet please ask me for a copy. To have a pet you need permission from the Managing Agent, agreeing that the Pet will not be a nuisance to others.

The Policy says that Cats are not allowed to roam free, must live within the Homeowners dwelling and that Cat litter needs to be carefully disposed of. Except for Guide Dogs, smaller breeds of Dogs are recommended for communal living, not least to ensure the homeowner is able to physically handle the dog safely.

The Policy goes on to say that pets are not allowed in the Communal Lounge or Guest suite and need to be kept on a lead in all other areas.

The exercise of Dogs needs to be off the site of the development, and it is important that they do not foul the grounds, footpaths or roadways. This Policy applies to visitors as well as Homeowners.

We are very fortunate here at Chantry Gardens / Brigg Court; Firstly, because we have very sensible Pet owners who follow these rules carefully and secondly because we have a beautiful country park next door and a beach nearby to give our beloved pooches plenty of exercise.

 

Morrison’s Delivery Service

Morrison’s have a doorstep delivery service which you can read about this on page 25 of the Christmas Emerald magazine If you’ve mislaid yours (recycling?), there are some copies in the     lounge.

Basically, you write your shopping list and ring 0345 611 6111 and choose option 5. You then give the codeword ‘Loyalty’ and tell them you are a McCarthy and Stone customer.

This entitles you to FREE delivery (saving £2.50) and you get a morning delivery rather than an all-day one. Also, and this is the best part, if you tell them it’s your first order you get a free bunch of flowers! Payments have to be by contactless credit or debit card.

Finally, I want to I take this opportunity to thank you for the warm welcome I have received at Brigg Court / Chantry Gardens and the lovely Christmas wishes and pressies.

Thank you very much.

Wishing you all a splendid New Year and a wonderful 2022 in your new homes

 

Regards

 sig

 William

 

 

 

  Dear Homeowner,          1st December

In this December edition you will see more details of events in the lounge over the Christmas period. There’s quite a lot and you are invited to them all, so please come to as many as suits you. For some of the events you need to sign up in advance on the notice board in the buggy store. It’s also not too late to come to the Christmas Lunch at the White Lodge in Filey on December 10th and for all those attending this event, please pay the £20 to me by Friday 3rd December.

 

A little tip for those that like Christmas Wreaths on the Front Door. The easiest way to attach one is by loosening one of the small screws that hold the numbers to the front door and then retightening with the ribbon wrapped around it. This avoids damage to the door by screwing in a hook.

 

I often get enquiries about the Guest Suite at Brigg Court, how to book and pay. The Guest Suite is a bookable ensuite room with twin beds on the ground floor. It has a TV and Tea / Coffee making facilities and costs £25 per night. All the income is added to the Brigg Court account and therefore the more it is used, the lower the service charge! May sound exciting, but the task of cleaning, ironing, and changing the bedding falls to the House Manager. Often people ask why we don’t pay a cleaner to do it? It’s because at £25 a night we would find ourselves paying people to stay if we used a professional cleaner.

 

To book the Guest suite you can ring on 01723 516062, or pop in and see me. There is also a Guest Suite Diary in the cupboard drawer in the communal lounge, where homeowners can check availability and pencil in a booking, but it's important these are brought to my attention and confirmed.

 

Payment for the Guest Suite by Chantry Gardeners Homeowners is by credit card ringing the McCarthy Stone payment line on 01202 362444. Brigg Court Homeowners can pay the same way, or they may choose to pay by direct debit if they have a completed direct debit mandate.

 

Finally, you are also entitled to book a Guest Suite in any of the McCarthy Stone 400+ run sites around the country. There is a complete list of our developments with contact emails in the communal lounge.


I will not be on site on the Christmas Bank Holidays, namely Mon 27th Dec, Tues 28th Dec and Mon 3rd Jan. I am also on annual leave 6th – 14th January, but Christine Parkinson will be covering for me onsite Fri 7th Jan, Tues 11th and Thurs 13th Jan.

 

Warm seasons greetings to you all. I sincerely hope you have a Happy Christmas and Joyful New Year!

 

Regards

 sig

 William

 

 Dear Homeowner,          1st November

In this month’s edition I would like to bring your attention again, if I may, to the Social programme at Chantry Gardens / Brigg Court.

We have had a good start in October and to remind you of what’s on offer you will find an updated weekly list of events on the Newsletter

As we look forward, it may be helpful to point out a few events; On Monday 15th November at 6pm in the Communal lounge we are having our first quiz night. If you like Quizzes or just good company, please come along and take part. The quizmaster is Beverley, (the daughter of a Homeowner) who has kindly offered to chair and pose the questions. It’s very generous of her and it would be great if we show our support by giving this event an excellent turnout.

We have yet to get a games event off the ground, so I am proposing that we add a weekly Games Night & Café to take place on Tuesdays at 6.00pm from the 9th November onwards. If you enjoy a game of cards or a board game that involves two or more players, then please come. I have been advised not to buy games as many Homeowners have told me they have enough trusted favourites already. If you would like to support this event, please bring along a game in the afternoon or on the evening itself and join in the fun.

We had a successful impromptu Buffet get together Friday last in the communal lounge.
It’s my fault, I had signed up to a Morrison’s free trial for outside catering, but the food came with little advance warning and with 

extra food items I brought (because I wasn’t sure how far it would go), the meal went a very long way, allowing me to invite and knock on every property in the development, with still plenty to spare! Don’t worry if you missed out this time as we will certainly be using this service again in the future. On reflection, given the size of our lounge and furniture design, a buffet is probably far more sensible than fish and chips for large gatherings.

Finally, you will see below a Christmas Lunch Menu for the White Lodge in Filey. It is normally £25 per head but I have had the go ahead to pay £5 deposit on behalf of every Homeowner who would like to go, making it £20 for a three-course meal. The date is Friday 10th December at 1.00pm. As the White Lodge is quite near, I thought we could make our own travel arrangements (i.e., Taxi, Bus, Walk, Car Share). If you would like to come, all you need to do is sign up on the notice displayed in the buggy room at Brigg Court by Thursday 4th November and select your meal choices. The balance of £20 to be paid be to me by 30th November. Thank you.

Finally, if you would like something closer to home why not come and dress the Christmas tree on Wednesday 1st December at 2pm. We’ll have Mince Pies, Irish Coffee, tinsel and baubles to get the festive season going.

Regards

 sig

 William

 

 

 Dear Homeowner,          1st October

I trust you are well and enjoying as I am, the Indian summer we have experienced on the east coast these past few weeks. I am particularly pleased as our long-awaited garden furniture has now arrived and it has been splendid to get some use this year. There are some cushions kept in a storage bin next to the shed if you prefer a softer seat, but please put them back afterwards as they are not waterproof and likely to cause, what is known in bake-off parlance, a soggy bottom!

Included in this month’s newsletter is guide to the regular and not so regular events at Brigg Court & Chantry Gardens. This is starting fully, week beginning Monday 4th October onwards and there will be a noticeboard erected in the buggy store with more details of the dates and details of less regular activities (Film night, Quiz Night, Theatre visits etc.) and new events as they are set up.

The golden rule for all our social activities is that all homeowners are welcome to join in. It also doesn’t matter how many take part. For example, at a development I worked at previously, there was an artist who would paint in the lounge every Wednesday afternoon and invited other Homeowners to join him. 

Some weeks there were several amateur artists busily painting away, but frequently he was on his own. It didn’t matter as he always enjoyed his time, and the offer was always there for others to come. Which is a good point to make; as more homeowners join us and events gain popularity the group sizes will rise, but in the early days it may be a good idea to bring a good book just in case!

The events we are offering reflect the interests expressed in the recent questionnaire and thank you to so many of you for completing this. However, if you have an idea for an activity which you think others will
enjoy please let me know and we can add it to our list, which no doubt will grow and develop over time into an enriching programme. I would like to add finally, that every homeowner will find the balance that suits them and that’s fine. Please come to as much or as little as you like, in the full knowledge you are always welcome.

Regards

 sig

 William

 

 

Dear Homeowner,          2nd September 

In last month’s newsletter I mentioned
that I now have the entry fobs for Homeowners at Chantry Gardens for the communal lounge. If you would like yours, please call round to my office during office hours. You can page me at the main entrance by pressing ‘call’ on the panel.

There are some guidelines for use of the Communal Lounge which are for everyone’s benefit, the most important one is that activities are to be inclusive of everyone. We encourage homeowners to attend weekly activities they can do together, and this can be keep fit, painting, crochet, book club, board games, quizzes, film night, the list goes on and on. The activities we have at Brigg Court / Chantry gardens will reflect the interests of our homeowners. If you have an interest that can be enjoyed in the lounge, all we need are two or more people to take part for it to be put on our weekly events list.

It is not unusual for developments to suspend activities during the summer months and of course we have had the pandemic, but as we look towards the Autumn it would be wonderful to have a weekly programme of activities that homeowners can drop in and take part in if they choose to. I have a small fund for purchases such as board games, playing cards etc. to get the ball rolling, so if you have an idea for a weekly activity please complete the questionnaire accompanying this newsletter.

We had a Fire Engine here on Sunday! It was a false alarm, but it gives me the opportunity to mention some of the Fire Protection systems we have at Chantry Gardens and Brigg Court. In Chantry Gardens there are a combination of Heat and Smoke sensors to detect the presence of Fire.

If they go off, you will hear a loud alarm and it automatically triggers your Tunstall call Unit (the white box with buttons in the Hallway) and an operator will be there in a few seconds to ask you if everything is ok. If it’s only well-done bacon or burnt toast you can tell them it is not a fire and they will close the call down, but if they do not speak to you they will call the Fire Brigade to attend to your address. In case of a real Fire you should leave the building immediately, closing the door as you
go safe in the knowledge that the fire brigade will be called automatically.

At Brigg Court the system for Fire detection in apartments is the same, but it also has a communal Fire alarm system for sensors in corridors and in the communal lounge. I test this system every week, usually on Thursdays or Friday and you will notice the effects of this because during the test every Tunstall call unit in Chantry Gardens and Brigg Court bleeps as a warning that the Fire Alarm system has been activated. We have a stay put policy at Brigg Court and so you only need to leave your apartment if the fire is in your own property. This is convenient because we wouldn’t want our homeowners to have to stand outside in the early hours in case of a false alarm.

Which brings me back to Sunday at 4.33pm, this was a false alarm caused by a faulty sensor on stairwell 1 and so everyone’s unit will have bleeped. And then because it was so faulty it went off again on Monday at 11.30am! Each sensor only gets one chance, so it was disabled after this and replaced on Tuesday, so we are now fully repaired. Apologies for any inconvenience and I hope you find this information helpful.

Regards

 sig

 William

 --------------------------------------------------------------------------------------------------------------------------

Dear Homeowner,      20th August

We had a Fire Engine here on Sunday! It was a false alarm, but it gives me the opportunity to mention some of the Fire Protection systems we have at Chantry Gardens and Brigg Court.

In Chantry Gardens there are a combination of Heat and Smoke sensors to detect the presence of Fire. If they go off, you will hear a loud alarm and it automatically triggers your Tunstall call Unit (the white box with buttons in the Hallway) and an operator will be there in a few seconds to ask you if everything is ok. If it’s only well-done bacon or burnt toast you can tell them it is not a fire and they will close the call down, but if they do not speak to you they will call the Fire Brigade to attend to your address. In case of a real Fire you should leave the building immediately, closing the door as you go safe in the knowledge that the fire brigade will be called automatically.

At Brigg Court the system for Fire detection in apartments is the same, but it also has a communal Fire alarm system for sensors in corridors and in the communal lounge. 

 

 

I test this system every week, usually on Thursdays or Friday and you will notice the effects of this because during the test every Tunstall call unit in Chantry Gardens and Brigg Court bleeps as a warning that the Fire Alarm system has been activated.

We have a stay put policy at Brigg Court and so you only need to leave your apartment if the fire is in your own property. This is convenient because we wouldn’t want our homeowners to have to stand outside in the early hours in case of a false alarm.

Which brings me back to Sunday at 4.33pm, this was a false alarm caused by a faulty sensor on stairwell 1 and so everyone’s unit will have bleeped. And then because it was so faulty it went off again on Monday at 11.30am! Each sensor only gets one chance, so it was disabled after this and replaced on Tuesday, so we are now fully repaired. Apologies for any inconvenience and I hope you find this information helpful.

 Regards

 sig

 William

 

--------------------------------------------------------------------------------------------------------------------------------

Dear Homeowners,                2nd August

I trust you are enjoying the beautiful summer weather. Filey is a stunning place at any time of year, but it has been especially grand this past month. You certainly chose the right year to move in!

This weather report inevitably leads me into the subject of our Gardens and again I must thank all those that have made a real difference to the site by weeding the beds. I think you will all agree the Brigg Court Gardens have been transformed over the last few weeks with the efforts of Homeowners and the additional hours put in by Garden Contractors.

Last week I watered some of the lawns, which are looking very dry and I have therefore taken the decision to inform our regular contractors to bring their hoes and edger’s this Thursday and to delay the grass cutting for a fortnight. The lawns have hardly grown in most areas and another cut will only stress it further. So, I have instructed the gardeners to weed and edge along the west side of the site, around the communal lawn and along the front. If they make the progress I am hoping they will, we should have the grounds in reasonable shape by the end of this week. Which means those sharpened pitch forks can be put away until necessary!

We had two enjoyable communal events last week. It was great to socialise and deepen friendships, so I thought I would take this opportunity to tell you of other upcoming events being organised by sales. On 25th August there is a ‘Moving Solutions’ event, on the 22nd September a ‘Summer Party’ and on 
19th October a ‘Cream Tea’. More details will follow but it may be worth popping these dates in your diary before it fills up.

I should tell you that the Window Cleaner contract is for a bi-monthly clean, so that is 6 times per year in total. I have had some enquiries as to why he hasn’t been this month and so this explains why. He will next attend on Monday 2nd August. On this morning it may be worth closing your windows!

Finally, I now have the fobs for Chantry Gardens Homeowners to allow access to the Communal Lounge. If you could visit my office and sign my record sheet, I will provide each address with 2 Fobs.

 

 

Regards

 william

 William

 -------------------------------------------------------------------------------------------------------------------------------

Dear Homeowners,                 2nd July

First of all I must begin by thanking you all for the very warm welcome I have received as the new house manager of Chantry gardens and Brigg Court. It is a beautiful development, in a wonderful seaside town, in the best county in England (apologies to those of you not from Yorkshire!). We certainly are well blessed.

I would like to remind you of the McCarthy Stone warranty on new properties, that is two years on any defect whatsoever and this includes appliances.
If you have any defect, please bring it to my attention and I will log the call with our customer services team. I have several years previous experience of working for McCarthy Stone and I have always been incredibly impressed by Lorraine and her team. They are literally contortionists that will do all they can to get things right, as quick as they possibly can.

After the initial warm greeting’s, I have quickly become aware of some areas Homeowners wished to bring to my attention. 

I can sum this up in one word, Gardens and weeds – (oh heck that’s three words)I would ask for your patience for a further two weeks while I get things organised and, in that time, I expect you to see a major improvement. As I said to a homeowner the other day, “if they are not better within a month you can chase me off the site with a pitchfork”.

However, in the meantime I wish to give my sincere thanks to those homeowners who have done some weeding, it has made a real difference. I am aware that you should not have to do this and that all grounds maintenance is included in the service charge. In terms of gardening in the communal areas you should do as much, or as little (or none) as you wish.

Very soon I hope that the grounds will be sufficiently well kept that you will not feel obliged to do any, except that wish you choose to do for enjoyment.

As I finish this the sun is streaming through my window. I trust you all are looking forward to a summer without restrictions on the beautiful Filey coast.

Thanks again for a very warm welcome.

 

 Regards

 william

 William

 

 

 

To book the Guest suite you can ring on 01723 516062, or pop in and see me.
There is also a Guest Suite Diary in the cupboard drawer in the communal lounge,
where homeowners can check availability and pencil in a booking,
but it important these are brought to my attention and confirmed.

Payment for the Guest Suite by Chantry Gardeners Homeowners is by credit card ringing the McCarthy Stone payment line on 01202 362444.
Brigg Court Homeowners can pay the same way, or they may choose to pay by direct debit if they have a completed direct debit mandate.
Finally, you are also entitled to book a Guest Suite in any of the McCarthy Stone 400+ run sites around the country.
There is a complete list of our developments with contact emails in the communal lounge.

Dear Homeowner,                 1st May

News from Tony (Area Manager)

Hope you’ve been enjoying the recent fine weather and no doubt the tourists have started to arrive? Can I please request you to note the following, in no particular order of importance:

House Manager - Thank you for making Pete so welcome as your new House Manager. Pete is really enjoying his new position and is settling in well. Can I please ask you to be patient whilst Pete is learning the ‘ropes’. Please remember that William had worked for McCarthy Stone for 5 years in 3 different developments. There is a steep learning curve and it takes a while. I also need to remind you that the role of House Manager does not include an element for providing care. Brigg Court is independent retirement living as is Chantry Gardens.

Pets - Due to an oversight, those of you who own pets will probably not be aware of the McCarthy Stone Pet Policy. We will make this available to you as those of you with pets need to sign acceptance of the terms of having one. Basic rules are that pets are to be well behaved, not cause a nuisance to other homeowners and any fouling is not allowed on the development in any location apart from the rear gardens of the bungalows. Pets are not to be exercised in the grounds. We will arrange for the pet policy to be issued to those of you with pets. Thanks for your understanding especially as one persons pleasure can be another’s annoyance.

 

 

 

Seagulls/Feeding Birds - Filey, like Scarborough up the coast, has a big problem with birds and particularly seagulls. I would actively encourage you not to feed the birds. I have seen some bird feeders recently and these only encourage the birds and it’s already resulting in bird droppings (and worse) around the development. Please do not feed them.

Lighting - In the very near future we will have the external lights (which are on all through the night) adjusted so they go off at 11pm. With ever increasing energy costs, we can at least do our bit to save money and stop lighting up the whole of Filey!

Car Parking - Please keep pavements clear at all times for wheelchair access and please avoid parking on the main access route.

Washing - Finally, as per Section 11 of the Seventh Schedule of the Brigg Court lease can I please ask you not to hang out washing to dry on patios or balconies. The wording of the lease is as follows: “Not to permit any laundry to be hung or exposed from the premises ………………..” For bungalow owners Schedule 3 of Panel 13 para 5.1 only rotary clothes lines will be allowed.

 

Tony G Hodge

Regards            
Tony G Hodge

Area Manager - Lincolnshire, East Riding of Yorkshire and North Yorkshire
07795 358034

 Peter Mellor

Peter Mellors, Brigg Court, Chantry Gardens House Manager

 Mstone

T: Peter Mellors +44 (0)1723 516062
E: BriggCourt.HouseManager@mccarthyandstone.co.uk
W: mccarthystone.co.uk
  

 

 

Dear Homeowner,                 1st August 2022

A few things happening early August:

Thursday 4 August. All Homeowners Fire evacuation exercise. 

Monday 1st August - PRICE INCREASE FOR TEA AND COFFEE
All homeowners are welcome to use the lounge and kitchen areas.
Tea and coffee can be purchased for 30p (posh coffee 50p).

This money is used to buy further supplies of tea/coffee and milk, there is a dish to put your money in.

Biscuits are donated by homeowners therefore if you regularly eat the biscuits please donate some biscuits to replenish supplies.

They are not purchased with the drinks money.

Tuesday 2nd August - Window cleaning (every two months)

Apartment owners need to ensure windows are closed and if necessary let the contractors have access to clean French windows.

Bungalows please allow access to rear of property and close windows.

CONGRATULATIONS to Peter Mellors, our House Manager.
He has survived his first four months and Lorraine put on a little buffet for residents and presented him with a well earned box of chocolates on 14 July. Its been a very steep learning curve because Peter is new to McCarthy Stone. Peter is our third manager and followed William, who, most of us thought was wonderful. However, William did carry out a number of duties he was not supposed to do and that creates problems for the next incoming manager. Chantry Gardens and Brigg Court is Independent Retirement Living which means you should be capable of looking after yourself. 

 

 

McCarthy Stone do not provide healthcare at this site.

We have covered quite a number of issues which relate to rules of house over the past few months. Being a retirement site there are house rules and these should be respected in order that no little grumbles start up.

You all signed a TP1 document agreeing to the McCarthy Stone conditions and there is further information in the Black Hand Book.

It is a no smoking site.

Please advise your visitors they must go off site to light up.

SALES EVENT Thursday 21 July – The sales event with Fizz and Strawberries was well attended. Daniel is now down to the last few apartments to sell. Lorraine said that contractors will be on site in the near future to convert the office to an apartment and apologised for any inconvenience.

Pesky Herring Gull says he enjoys watching the hawk and everyone untangling it but you can’t get rid of me because I am protected by the Wildlife and Countryside Act 1981.

You will incur a heavy penalty if you try. If you have bird feeders I can shake them to get some treats but haven’t been able to snatch any fish and chips or cakes here yet. We all look forward to a happy summer, what a lovely place we live in.

Very pleased we have all survived the heatwave and enjoy the ‘gentle’ Filey breeze.

 

 Dear Homeowner,                 1st July

 

Dear All

Hope the summer continues to go well in Filey and that you saw some of the National Armed Forces weekend in Scarborough?

Please note:

Car Parking for Chantry Gardens and Brigg Court

You are allocated one space only. Please ask your visitors to respect homeowners spaces and not to park in them. The various spaces around the bungalows should not be used as a full time second car park space either, they are for visitors.

Private Hire of the Communal Lounge

Private hire of the lounge is by exception and not for regular hire. The lounge primarily forms part of the home of those who live in Brigg Court. The only private hires are primarily for birthday parties and, dare I say, Wakes to celebrate the life of someone who has sadly passed away. We charge a nominal £50 but this is revoked if the person booking the lounge invites the homeowners of Brigg Court. It will not be hired out over the Christmas/New Year period for any private hires. 

 

 Signage

Some additional signage for the development, particularly Chantry Gardens will be provided in due course.

House Manager

Thank you for your supportive comments about Pete. He has gone above and beyond in respect of some recent out of hours call outs. Well done Pete and keep up the great work.

Happy Holidays

With the summer holidays almost here, I’ll wish you all a lovely time and I’ll next write in the September newsletter as I’m away towards the end of July and then I have the delight of doing Jury Service (they caught up with me!).

 

Tony G Hodge

Regards            
Tony G Hodge

Area Manager - Lincolnshire, East Riding of Yorkshire and North Yorkshire
07795 358034

 

 

  Dear Homeowner,                 1st June

AREA MANAGER VIEWPOINT

Dear All,

I’ve just returned from holiday in Cyprus and I’ve brought the Cypriot weather back with me to England so long may it last!

Not too much from me this month:

Lights Out!
Delighted to hear that we no longer have ‘Blackpool Illuminations’ all night at Filey now the light timers have been adjusted.   We will do all we can to save on energy costs.

Window Cleaning
Just to advise that this takes place every other month and is covered by the service charge.   In respect of Chantry Gardens, if you wish to have your bungalow windows cleaned more regularly you can make private arrangements for this at your own expense, unless you all wish to have your windows cleaned (say monthly?) in which case we can arrange a contract amendment but there would be an increase to the service charge if you wanted to proceed on this basis.

Gardens
Good to hear that Gary (new gardener) has made an excellent start and that the grounds are looking good.   So good in fact in that we could enter them in the ‘Best Kept Gardens Competition 2022’ which the TFGT (The Forever Green Team) with Pete in the office.   I think this is an excellent idea and it would be wonderful if the Brigg Court/Chantry Gardens won.

 

 

Jubilee
I hope you have a lovely extended Bank Holiday to celebrate the 70 years of our Queen’s service and dedication to our country and I look forward to hearing about your activities and seeing some photos.   I hope the Cypriot weather hangs on a bit longer in North Yorkshire for it too!

Gardens
Good to hear that Gary (new gardener) has made an excellent start and that the grounds are looking good.   So good in fact in that we could enter them in the ‘Best Kept Gardens Competition 2022’ which the TFGT (The Forever Green Team) with Pete in the office.   I think this is an excellent idea and it would be wonderful if the Brigg Court/Chantry Gardens won.

Jubilee
I hope you have a lovely extended Bank Holiday to celebrate the 70 years of our Queen’s service and dedication to our country and I look forward to hearing about your activities and seeing some photos.   I hope the Cypriot weather hangs on a bit longer in North Yorkshire for it too!

Tony G Hodge

Best Wishes,
Tony

Area Manager - Lincolnshire, East Riding of Yorkshire and North Yorkshire
07795 358034

 

 

Dear Homeowner,                 1st May

News from Tony (Area Manager)

Hope you’ve been enjoying the recent fine weather and no doubt the tourists have started to arrive? Can I please request you to note the following, in no particular order of importance:

House Manager - Thank you for making Pete so welcome as your new House Manager. Pete is really enjoying his new position and is settling in well. Can I please ask you to be patient whilst Pete is learning the ‘ropes’. Please remember that William had worked for McCarthy Stone for 5 years in 3 different developments. There is a steep learning curve and it takes a while. I also need to remind you that the role of House Manager does not include an element for providing care. Brigg Court is independent retirement living as is Chantry Gardens.

Pets - Due to an oversight, those of you who own pets will probably not be aware of the McCarthy Stone Pet Policy. We will make this available to you as those of you with pets need to sign acceptance of the terms of having one. Basic rules are that pets are to be well behaved, not cause a nuisance to other homeowners and any fouling is not allowed on the development in any location apart from the rear gardens of the bungalows. Pets are not to be exercised in the grounds. We will arrange for the pet policy to be issued to those of you with pets. Thanks for your understanding especially as one persons pleasure can be another’s annoyance.

 

 

 

Seagulls/Feeding Birds - Filey, like Scarborough up the coast, has a big problem with birds and particularly seagulls. I would actively encourage you not to feed the birds. I have seen some bird feeders recently and these only encourage the birds and it’s already resulting in bird droppings (and worse) around the development. Please do not feed them.

Lighting - In the very near future we will have the external lights (which are on all through the night) adjusted so they go off at 11pm. With ever increasing energy costs, we can at least do our bit to save money and stop lighting up the whole of Filey!

Car Parking - Please keep pavements clear at all times for wheelchair access and please avoid parking on the main access route.

Washing - Finally, as per Section 11 of the Seventh Schedule of the Brigg Court lease can I please ask you not to hang out washing to dry on patios or balconies. The wording of the lease is as follows: “Not to permit any laundry to be hung or exposed from the premises ………………..” For bungalow owners Schedule 3 of Panel 13 para 5.1 only rotary clothes lines will be allowed.

 

Tony G Hodge

Regards            
Tony G Hodge

Area Manager - Lincolnshire, East Riding of Yorkshire and North Yorkshire
07795 358034

 

Dear Homeowner,                 1st April

It was good to see so many of you in the communal lounge at Brigg Court on the
23rd March. Thanks for coming along and meeting with Peter, the new House Manager. As
mentioned at the ‘Meet and Greet’,
I will be back with Christine on the 5th April to meet up with the

Lorraine O’Neill (Customer Services Manager) and Gemma Tuft (Area Sales Manager) for some
additional training for Peter before
‘A Bit of A Do’ at 1pm in the lounge again (and perhaps spilling

outside if it’s a lovely day). We will have some food and drinks available and Lorraine, Gemma and
myself will conduct a Q&A session to answer your questions and any concerns. Lorraine has said that she can answer questions on heating and Vent-Axia but she will also arrange for a separate
homeowners meeting with company representatives in due course.

 

 

 We will also walk the estate on
the 5th April to agree the extra signage requested and we will look at all the external lighting and the
corridor lighting in Brigg Court which is proving temperamental in one area. Please come along and
meet us and let’s have a really good afternoon.
I’d also like to thank you for giving William such a good send off as House Manager. I met William
for dinner in Scarborough last week and it was good to catch up and send him on his way. I’m very
confident that Peter will soon settle into his new role and I’m sure you’ll all join me in wishing him well as your new House Manager.

Tony G Hodge

Regards            
Tony G Hodge

Area Manager - Lincolnshire, East Riding of Yorkshire and North Yorkshire
07795 358034

                          

 

 

 

 Dear Homeowner,                 1st March

 Following the announcement of my retirement at the Budget meeting I just want to thank you all for the wonderful support and help I have received in my 9 Months as House Manager.  Brigg Court & Chantry Gardens is a superb development
for many reasons; It is beautifully situated in a wonderful part of the country, and it has a thriving, caring community.  Each McCarthy Stone site has its own character and Brigg Court & Chantry Gardens is no exception. I know many Homeowners have been enjoying the beautiful seasonal sea view, together with regular fresh walks in the gentle spring breeze!

I have thoroughly enjoyed my time here.  A House Manager is an interesting job and I learn something new every day. From heaters to washers, boilers to bathroom mirrors – there’s always something new that requires my thinking cap.  I want to thank you all for your unstinting patience and understanding, we aim always to put things right promptly, even though the pandemic has made our response at times slower than we would like.

It has not been an easy decision as you have all made me very welcome, but for personal reasons it feels the right time to retire and pass the baton to a new House Manager.  The selection processes is already well under way and so hopefully it will not be long before you have a new incumbent and I know that with your continued support the new House Manager will quickly feel at home.

All the very best and thank you for an excellent nine months. I expect to see you on one of my frequent visits to Filey for walks and games of tennis. Goodbye for now.

 

Regards

 sig

 William

 

Note about Pancake Day event.
The House Manager is organising a pancake day afternoon tea in the communal lounge 12.30 – 2.30pm on Tuesday 1st March. If you would like to attend, please sign up on the poster in the buggy room by

Monday 28th February. The cost is £2 and you get scotch pancakes with all the trimmings and tea / coffee.

 

Chantry Gardens Window Cleaners

On occasions it has been mentioned to me that the window cleaners are quite expensive and that some Homeowners would rather do the windows in their bungalows themselves.
The current contract means that the outside windows are cleaned every other month at a cost per bungalow of £6 plus VAT.  This is reasonable and works out at £860 for the whole of Chantry gardens for the year.

This is below the budget of £1483 and the difference is returned to homeowners once the accounts are finalised at the end of the financial year.
 
Looking forward, any change would have to be discussed in a meeting and then agreed by a ballot. It is not a straight majority ballot - McCarthy Stone following the voting rules as set down by the Landlord Association.  
They are quite clever and are designed to maintain the status quo, but allow change where the majority clearly want it.
 
A majority of 66% is required to pass the motion, over 50% of homeowners need to vote and less than 25% against.

All these requirements need to be met. This method ensures any change carries the weight of support needed to avoid dispute (and would have made Brexit difficult!). This means that if 5 or more households wanted to keep the current window cleaning arrangement (25%) then it would remain.

 

 

 

 

 

 

 Dear Homeowner,            1st January

McCarthy Stone Pet Policy

Something you will probably be aware of is that McCarthy Stone Developments have a Pet Policy. If you are thinking of getting a Pet please ask me for a copy. To have a pet you need permission from the Managing Agent, agreeing that the Pet will not be a nuisance to others.

The Policy says that Cats are not allowed to roam free, must live within the Homeowners dwelling and that Cat litter needs to be carefully disposed of. Except for Guide Dogs, smaller breeds of Dogs are recommended for communal living, not least to ensure the homeowner is able to physically handle the dog safely.

The Policy goes on to say that pets are not allowed in the Communal Lounge or Guest suite and need to be kept on a lead in all other areas.

The exercise of Dogs needs to be off the site of the development, and it is important that they do not foul the grounds, footpaths or roadways. This Policy applies to visitors as well as Homeowners.

We are very fortunate here at Chantry Gardens / Brigg Court; Firstly, because we have very sensible Pet owners who follow these rules carefully and secondly because we have a beautiful country park next door and a beach nearby to give our beloved pooches plenty of exercise.

 

Morrison’s Delivery Service

Morrison’s have a doorstep delivery service which you can read about this on page 25 of the Christmas Emerald magazine If you’ve mislaid yours (recycling?), there are some copies in the     lounge.

Basically, you write your shopping list and ring 0345 611 6111 and choose option 5. You then give the codeword ‘Loyalty’ and tell them you are a McCarthy and Stone customer.

This entitles you to FREE delivery (saving £2.50) and you get a morning delivery rather than an all-day one. Also, and this is the best part, if you tell them it’s your first order you get a free bunch of flowers! Payments have to be by contactless credit or debit card.

Finally, I want to I take this opportunity to thank you for the warm welcome I have received at Brigg Court / Chantry Gardens and the lovely Christmas wishes and pressies.

Thank you very much.

Wishing you all a splendid New Year and a wonderful 2022 in your new homes

 

Regards

 sig

 William

 

 

 

  Dear Homeowner,          1st December

In this December edition you will see more details of events in the lounge over the Christmas period. There’s quite a lot and you are invited to them all, so please come to as many as suits you. For some of the events you need to sign up in advance on the notice board in the buggy store. It’s also not too late to come to the Christmas Lunch at the White Lodge in Filey on December 10th and for all those attending this event, please pay the £20 to me by Friday 3rd December.

 

A little tip for those that like Christmas Wreaths on the Front Door. The easiest way to attach one is by loosening one of the small screws that hold the numbers to the front door and then retightening with the ribbon wrapped around it. This avoids damage to the door by screwing in a hook.

 

I often get enquiries about the Guest Suite at Brigg Court, how to book and pay. The Guest Suite is a bookable ensuite room with twin beds on the ground floor. It has a TV and Tea / Coffee making facilities and costs £25 per night. All the income is added to the Brigg Court account and therefore the more it is used, the lower the service charge! May sound exciting, but the task of cleaning, ironing, and changing the bedding falls to the House Manager. Often people ask why we don’t pay a cleaner to do it? It’s because at £25 a night we would find ourselves paying people to stay if we used a professional cleaner.

 

To book the Guest suite you can ring on 01723 516062, or pop in and see me. There is also a Guest Suite Diary in the cupboard drawer in the communal lounge, where homeowners can check availability and pencil in a booking, but it's important these are brought to my attention and confirmed.

 

Payment for the Guest Suite by Chantry Gardeners Homeowners is by credit card ringing the McCarthy Stone payment line on 01202 362444. Brigg Court Homeowners can pay the same way, or they may choose to pay by direct debit if they have a completed direct debit mandate.

 

Finally, you are also entitled to book a Guest Suite in any of the McCarthy Stone 400+ run sites around the country. There is a complete list of our developments with contact emails in the communal lounge.


I will not be on site on the Christmas Bank Holidays, namely Mon 27th Dec, Tues 28th Dec and Mon 3rd Jan. I am also on annual leave 6th – 14th January, but Christine Parkinson will be covering for me onsite Fri 7th Jan, Tues 11th and Thurs 13th Jan.

 

Warm seasons greetings to you all. I sincerely hope you have a Happy Christmas and Joyful New Year!

 

Regards

 sig

 William

 

 Dear Homeowner,          1st November

In this month’s edition I would like to bring your attention again, if I may, to the Social programme at Chantry Gardens / Brigg Court.

We have had a good start in October and to remind you of what’s on offer you will find an updated weekly list of events on the Newsletter

As we look forward, it may be helpful to point out a few events; On Monday 15th November at 6pm in the Communal lounge we are having our first quiz night. If you like Quizzes or just good company, please come along and take part. The quizmaster is Beverley, (the daughter of a Homeowner) who has kindly offered to chair and pose the questions. It’s very generous of her and it would be great if we show our support by giving this event an excellent turnout.

We have yet to get a games event off the ground, so I am proposing that we add a weekly Games Night & Café to take place on Tuesdays at 6.00pm from the 9th November onwards. If you enjoy a game of cards or a board game that involves two or more players, then please come. I have been advised not to buy games as many Homeowners have told me they have enough trusted favourites already. If you would like to support this event, please bring along a game in the afternoon or on the evening itself and join in the fun.

We had a successful impromptu Buffet get together Friday last in the communal lounge.
It’s my fault, I had signed up to a Morrison’s free trial for outside catering, but the food came with little advance warning and with 

extra food items I brought (because I wasn’t sure how far it would go), the meal went a very long way, allowing me to invite and knock on every property in the development, with still plenty to spare! Don’t worry if you missed out this time as we will certainly be using this service again in the future. On reflection, given the size of our lounge and furniture design, a buffet is probably far more sensible than fish and chips for large gatherings.

Finally, you will see below a Christmas Lunch Menu for the White Lodge in Filey. It is normally £25 per head but I have had the go ahead to pay £5 deposit on behalf of every Homeowner who would like to go, making it £20 for a three-course meal. The date is Friday 10th December at 1.00pm. As the White Lodge is quite near, I thought we could make our own travel arrangements (i.e., Taxi, Bus, Walk, Car Share). If you would like to come, all you need to do is sign up on the notice displayed in the buggy room at Brigg Court by Thursday 4th November and select your meal choices. The balance of £20 to be paid be to me by 30th November. Thank you.

Finally, if you would like something closer to home why not come and dress the Christmas tree on Wednesday 1st December at 2pm. We’ll have Mince Pies, Irish Coffee, tinsel and baubles to get the festive season going.

Regards

 sig

 William

 

 

 Dear Homeowner,          1st October

I trust you are well and enjoying as I am, the Indian summer we have experienced on the east coast these past few weeks. I am particularly pleased as our long-awaited garden furniture has now arrived and it has been splendid to get some use this year. There are some cushions kept in a storage bin next to the shed if you prefer a softer seat, but please put them back afterwards as they are not waterproof and likely to cause, what is known in bake-off parlance, a soggy bottom!

Included in this month’s newsletter is guide to the regular and not so regular events at Brigg Court & Chantry Gardens. This is starting fully, week beginning Monday 4th October onwards and there will be a noticeboard erected in the buggy store with more details of the dates and details of less regular activities (Film night, Quiz Night, Theatre visits etc.) and new events as they are set up.

The golden rule for all our social activities is that all homeowners are welcome to join in. It also doesn’t matter how many take part. For example, at a development I worked at previously, there was an artist who would paint in the lounge every Wednesday afternoon and invited other Homeowners to join him. 

Some weeks there were several amateur artists busily painting away, but frequently he was on his own. It didn’t matter as he always enjoyed his time, and the offer was always there for others to come. Which is a good point to make; as more homeowners join us and events gain popularity the group sizes will rise, but in the early days it may be a good idea to bring a good book just in case!

The events we are offering reflect the interests expressed in the recent questionnaire and thank you to so many of you for completing this. However, if you have an idea for an activity which you think others will
enjoy please let me know and we can add it to our list, which no doubt will grow and develop over time into an enriching programme. I would like to add finally, that every homeowner will find the balance that suits them and that’s fine. Please come to as much or as little as you like, in the full knowledge you are always welcome.

Regards

 sig

 William

 

 

Dear Homeowner,          2nd September 

In last month’s newsletter I mentioned
that I now have the entry fobs for Homeowners at Chantry Gardens for the communal lounge. If you would like yours, please call round to my office during office hours. You can page me at the main entrance by pressing ‘call’ on the panel.

There are some guidelines for use of the Communal Lounge which are for everyone’s benefit, the most important one is that activities are to be inclusive of everyone. We encourage homeowners to attend weekly activities they can do together, and this can be keep fit, painting, crochet, book club, board games, quizzes, film night, the list goes on and on. The activities we have at Brigg Court / Chantry gardens will reflect the interests of our homeowners. If you have an interest that can be enjoyed in the lounge, all we need are two or more people to take part for it to be put on our weekly events list.

It is not unusual for developments to suspend activities during the summer months and of course we have had the pandemic, but as we look towards the Autumn it would be wonderful to have a weekly programme of activities that homeowners can drop in and take part in if they choose to. I have a small fund for purchases such as board games, playing cards etc. to get the ball rolling, so if you have an idea for a weekly activity please complete the questionnaire accompanying this newsletter.

We had a Fire Engine here on Sunday! It was a false alarm, but it gives me the opportunity to mention some of the Fire Protection systems we have at Chantry Gardens and Brigg Court. In Chantry Gardens there are a combination of Heat and Smoke sensors to detect the presence of Fire.

If they go off, you will hear a loud alarm and it automatically triggers your Tunstall call Unit (the white box with buttons in the Hallway) and an operator will be there in a few seconds to ask you if everything is ok. If it’s only well-done bacon or burnt toast you can tell them it is not a fire and they will close the call down, but if they do not speak to you they will call the Fire Brigade to attend to your address. In case of a real Fire you should leave the building immediately, closing the door as you
go safe in the knowledge that the fire brigade will be called automatically.

At Brigg Court the system for Fire detection in apartments is the same, but it also has a communal Fire alarm system for sensors in corridors and in the communal lounge. I test this system every week, usually on Thursdays or Friday and you will notice the effects of this because during the test every Tunstall call unit in Chantry Gardens and Brigg Court bleeps as a warning that the Fire Alarm system has been activated. We have a stay put policy at Brigg Court and so you only need to leave your apartment if the fire is in your own property. This is convenient because we wouldn’t want our homeowners to have to stand outside in the early hours in case of a false alarm.

Which brings me back to Sunday at 4.33pm, this was a false alarm caused by a faulty sensor on stairwell 1 and so everyone’s unit will have bleeped. And then because it was so faulty it went off again on Monday at 11.30am! Each sensor only gets one chance, so it was disabled after this and replaced on Tuesday, so we are now fully repaired. Apologies for any inconvenience and I hope you find this information helpful.

Regards

 sig

 William

 --------------------------------------------------------------------------------------------------------------------------

Dear Homeowner,      20th August

We had a Fire Engine here on Sunday! It was a false alarm, but it gives me the opportunity to mention some of the Fire Protection systems we have at Chantry Gardens and Brigg Court.

In Chantry Gardens there are a combination of Heat and Smoke sensors to detect the presence of Fire. If they go off, you will hear a loud alarm and it automatically triggers your Tunstall call Unit (the white box with buttons in the Hallway) and an operator will be there in a few seconds to ask you if everything is ok. If it’s only well-done bacon or burnt toast you can tell them it is not a fire and they will close the call down, but if they do not speak to you they will call the Fire Brigade to attend to your address. In case of a real Fire you should leave the building immediately, closing the door as you go safe in the knowledge that the fire brigade will be called automatically.

At Brigg Court the system for Fire detection in apartments is the same, but it also has a communal Fire alarm system for sensors in corridors and in the communal lounge. 

 

 

I test this system every week, usually on Thursdays or Friday and you will notice the effects of this because during the test every Tunstall call unit in Chantry Gardens and Brigg Court bleeps as a warning that the Fire Alarm system has been activated.

We have a stay put policy at Brigg Court and so you only need to leave your apartment if the fire is in your own property. This is convenient because we wouldn’t want our homeowners to have to stand outside in the early hours in case of a false alarm.

Which brings me back to Sunday at 4.33pm, this was a false alarm caused by a faulty sensor on stairwell 1 and so everyone’s unit will have bleeped. And then because it was so faulty it went off again on Monday at 11.30am! Each sensor only gets one chance, so it was disabled after this and replaced on Tuesday, so we are now fully repaired. Apologies for any inconvenience and I hope you find this information helpful.

 Regards

 sig

 William

 

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Dear Homeowners,                2nd August

I trust you are enjoying the beautiful summer weather. Filey is a stunning place at any time of year, but it has been especially grand this past month. You certainly chose the right year to move in!

This weather report inevitably leads me into the subject of our Gardens and again I must thank all those that have made a real difference to the site by weeding the beds. I think you will all agree the Brigg Court Gardens have been transformed over the last few weeks with the efforts of Homeowners and the additional hours put in by Garden Contractors.

Last week I watered some of the lawns, which are looking very dry and I have therefore taken the decision to inform our regular contractors to bring their hoes and edger’s this Thursday and to delay the grass cutting for a fortnight. The lawns have hardly grown in most areas and another cut will only stress it further. So, I have instructed the gardeners to weed and edge along the west side of the site, around the communal lawn and along the front. If they make the progress I am hoping they will, we should have the grounds in reasonable shape by the end of this week. Which means those sharpened pitch forks can be put away until necessary!

We had two enjoyable communal events last week. It was great to socialise and deepen friendships, so I thought I would take this opportunity to tell you of other upcoming events being organised by sales. On 25th August there is a ‘Moving Solutions’ event, on the 22nd September a ‘Summer Party’ and on 
19th October a ‘Cream Tea’. More details will follow but it may be worth popping these dates in your diary before it fills up.

I should tell you that the Window Cleaner contract is for a bi-monthly clean, so that is 6 times per year in total. I have had some enquiries as to why he hasn’t been this month and so this explains why. He will next attend on Monday 2nd August. On this morning it may be worth closing your windows!

Finally, I now have the fobs for Chantry Gardens Homeowners to allow access to the Communal Lounge. If you could visit my office and sign my record sheet, I will provide each address with 2 Fobs.

 

 

Regards

 william

 William

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Dear Homeowners,                 2nd July

First of all I must begin by thanking you all for the very warm welcome I have received as the new house manager of Chantry gardens and Brigg Court. It is a beautiful development, in a wonderful seaside town, in the best county in England (apologies to those of you not from Yorkshire!). We certainly are well blessed.

I would like to remind you of the McCarthy Stone warranty on new properties, that is two years on any defect whatsoever and this includes appliances.
If you have any defect, please bring it to my attention and I will log the call with our customer services team. I have several years previous experience of working for McCarthy Stone and I have always been incredibly impressed by Lorraine and her team. They are literally contortionists that will do all they can to get things right, as quick as they possibly can.

After the initial warm greeting’s, I have quickly become aware of some areas Homeowners wished to bring to my attention. 

I can sum this up in one word, Gardens and weeds – (oh heck that’s three words)I would ask for your patience for a further two weeks while I get things organised and, in that time, I expect you to see a major improvement. As I said to a homeowner the other day, “if they are not better within a month you can chase me off the site with a pitchfork”.

However, in the meantime I wish to give my sincere thanks to those homeowners who have done some weeding, it has made a real difference. I am aware that you should not have to do this and that all grounds maintenance is included in the service charge. In terms of gardening in the communal areas you should do as much, or as little (or none) as you wish.

Very soon I hope that the grounds will be sufficiently well kept that you will not feel obliged to do any, except that wish you choose to do for enjoyment.

As I finish this the sun is streaming through my window. I trust you all are looking forward to a summer without restrictions on the beautiful Filey coast.

Thanks again for a very warm welcome.

 

 Regards

 william

 William

 

 

 

To book the Guest suite you can ring on 01723 516062, or pop in and see me.
There is also a Guest Suite Diary in the cupboard drawer in the communal lounge,
where homeowners can check availability and pencil in a booking,
but it important these are brought to my attention and confirmed.

Payment for the Guest Suite by Chantry Gardeners Homeowners is by credit card ringing the McCarthy Stone payment line on 01202 362444.
Brigg Court Homeowners can pay the same way, or they may choose to pay by direct debit if they have a completed direct debit mandate.
Finally, you are also entitled to book a Guest Suite in any of the McCarthy Stone 400+ run sites around the country.
There is a complete list of our developments with contact emails in the communal lounge.

Dear Homeowner,                 1st May

News from Tony (Area Manager)

Hope you’ve been enjoying the recent fine weather and no doubt the tourists have started to arrive? Can I please request you to note the following, in no particular order of importance:

House Manager - Thank you for making Pete so welcome as your new House Manager. Pete is really enjoying his new position and is settling in well. Can I please ask you to be patient whilst Pete is learning the ‘ropes’. Please remember that William had worked for McCarthy Stone for 5 years in 3 different developments. There is a steep learning curve and it takes a while. I also need to remind you that the role of House Manager does not include an element for providing care. Brigg Court is independent retirement living as is Chantry Gardens.

Pets - Due to an oversight, those of you who own pets will probably not be aware of the McCarthy Stone Pet Policy. We will make this available to you as those of you with pets need to sign acceptance of the terms of having one. Basic rules are that pets are to be well behaved, not cause a nuisance to other homeowners and any fouling is not allowed on the development in any location apart from the rear gardens of the bungalows. Pets are not to be exercised in the grounds. We will arrange for the pet policy to be issued to those of you with pets. Thanks for your understanding especially as one persons pleasure can be another’s annoyance.

 

 

 

Seagulls/Feeding Birds - Filey, like Scarborough up the coast, has a big problem with birds and particularly seagulls. I would actively encourage you not to feed the birds. I have seen some bird feeders recently and these only encourage the birds and it’s already resulting in bird droppings (and worse) around the development. Please do not feed them.

Lighting - In the very near future we will have the external lights (which are on all through the night) adjusted so they go off at 11pm. With ever increasing energy costs, we can at least do our bit to save money and stop lighting up the whole of Filey!

Car Parking - Please keep pavements clear at all times for wheelchair access and please avoid parking on the main access route.

Washing - Finally, as per Section 11 of the Seventh Schedule of the Brigg Court lease can I please ask you not to hang out washing to dry on patios or balconies. The wording of the lease is as follows: “Not to permit any laundry to be hung or exposed from the premises ………………..” For bungalow owners Schedule 3 of Panel 13 para 5.1 only rotary clothes lines will be allowed.

 

Tony G Hodge

Regards            
Tony G Hodge

Area Manager - Lincolnshire, East Riding of Yorkshire and North Yorkshire
07795 358034